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Warranty and Returns
Each Protentus.lt products main general features are stated in the product description. Certain goods granted a manufacturer's warranty, the terms and other conditions specified in the descriptions of goods.
All goods are subjected to manufacturers determined warranty terms. Warranty starts from the date the purchase invoice is written. The purchase invoice is necessary for returning the product or changing it.
Warranty service for faulty goods, because of manufacturers fault, are done in these terms: 14-21 days from the moment purchase transaction is completed. It can take up to 45 days if the necessary warranty repair item(s) requires to be shipped from abroad. In all cases, the warranty service aims to be done as soon as possible.